Retail trading in NSW

NSW Industrial Relations is the government agency charged with regulating retail trading hours in New South Wales, including the enforcement of restrictions on certain public holidays. This role is governed by the Retail Trading Act 2008 (NSW).

In this section you will find information on changes to restricted trading days, applications for exemptions, current decisions and weekend bank trading.

In the retail trading sector the following actual days are Restricted days for purposes of the Retail Trading Act 2008:

  • Good Friday
  • Easter Sunday
  • ANZAC Day (prior to 1 pm)
  • Christmas Day
  • Boxing Day

In order to trade on a restricted trading day you must have an existing Exemption or meet ONE of the following criteria:

*If your business has an existing Exemption to Trade there are also provisions in relation to Voluntary Staffing which now apply.*

All other retailers must apply for an exemption to trade on any of the restricted days.

The process now involves the completion and submission of an Application for Retail Trading on Restricted Days form (pdf 90Kb and word versions).  This application must be made at least 28 days prior to the restricted trading day occurring.

All Applications for Retail Trading on Restricted Days will be posted on this website for a period of 14 days to enable public comment.

Upon completion of this process the the Director-General must publish on the departmental website an order granting an exemption and the reasons for any decision to grant or not grant an exemption.

View Retail Trading applications business process map